FAQs


What types of debt can I challenge for mis sold PPI?
How much can I claim for?
Is it legal to make PPI reclaims?
How long will my PPI claim take?
How much does it cost?
Do I need to provide evidence?
Will the PPI claim go to Court?
What will happen to my credit card account/loan?
What about getting credit in the future?
Is it possible to reclaim settled debts?
What are the risks of making a PPI claim?
How do I start to make a claim?


The prospect of putting in a PPI claim can be quite daunting which is why we've gathered together answers to a few common questions which will hopefully put your mind at rest and give the confidence to proceed with a claim;

What types of debt can I challenge for mis sold PPI?
More than you'd think: credit cards, store cards, secured loans, unsecured loans, car loans and car finance have all had successful claims made against them.

How much can I claim for?
Depends on the duration and size of the debt. Enter your details into our easy-to-use PPI Tool to get an idea.

Is it legal to make PPI reclaims?
Yes PPI claims are legal in a court of law.

How long will my PPI claim take?
This depends on the size of the debt. Only once we've been able to assess your situation will we be able to give you an estimated timescale.

How much does it cost?
25% of whatever we recover for you excluding VAT, We do not charge upfront fees for auditing your claim, there is no initial charge.

Additional cost for an IVA?
For our services, we charge 35% plus VAT (at the VAT rate applicable) of the Compensation paid to the client as a result of a successful claim.

Do I need to provide evidence?
Documents provided upfront would be particularly useful, however if you can?t get hold of them we will endevour to source copies once we receive all the signed documentation from you.

Will the PPI claim go to Court?
In most cases no but it all depends on the circumstances surrounding your claim.

What will happen to my credit card account/loan?
It is highly likely that, in the event of a successful claim on your part, your current lender will close your account.

What about getting credit in the future?
Your credit rating may be affected which would make it difficult to obtain further credit in the future, however this would depend on the circumstances between you and your creditors and an assessment of the case in question.

Is it possible to reclaim settled debts?
This is difficult although not impossible, particularly if your loan or credit card was included on a Debt Management Plan or IVA.

What are the risks of making a PPI claim?
There are no risks. If there are problems with your application then our specialist team will flag them up at the outset and advise on the best way forward.

How do I start to make a claim?
You can either fill in our online form and one of our advisors will call you straight back or you can call our 24/7 service direct on 0800 043 2027. Either way, you've nothing to lose by making an enquiry - you never know, it could be your first step towards a most welcome PPI refund!